The Management System (MS) is defined in accordance with the requirements of ISO 9001 for the scope of: “Design, manufacture and supply of rotary equipment, as well as technical assistance”.

Also, the Management System (MS) is defined in accordance with the requirements of ISO 14001 and ISO 45001 for the scope of: “Design, production management and supply of rotary equipment, as well as technical assistance”.

OPTIMISTIC is a Portuguese company with extensive experience in the design, manufacture, and marketing of rotary equipment such as compressors, fans and blowers. For this purpose, it has the support of a specialized engineering team, which uses recent methods of “software design” and manufacture and execution of control tests with high technological performance.

Our company also has the ability to provide specialized technical assistance services worldwide, which can include repair, maintenance, monitoring, renovation and overhaul, as well as a range of tailor-made solutions.

OPTIMISTIC presents itself as a company that seeks the continuous improvement of the equipment and solutions it presents to its customers. In this sense, the implementation and certification of the Management System, in accordance with the ISO 9001, ISO 14001, ISO 45001 standards, are fundamental objectives.

Thus, OPTIMISTIC Management Policy is based on the following premises:

  • To meet the needs and exceed the expectations of its Clients and other relevant Stakeholders, ensuring that they are developed in accordance with the requirements of the standards, with the legislation and all the requirements applicable to the activities developed, as well as with the methodologies defined in the Management System;
  • To motivate Employees, providing them with opportunities for professional and personal development.
  • To promote employees consulting and participation through the creation of the necessary conditions.
  • To eliminate hazards and reduce OH&S risks through a hierarchy of controls: a) eliminate the hazard; b) substitute less hazardous processes, operations, materials or equipment; c) use engineering controls and work organisation; d) use administrative controls; e) use appropriate personal protective equipment.
  • To ensure the protection of the environment through the prevention of pollution, the sustainable use of natural/non-renewable resources, the promotion of proper waste management and the development of environmentally friendly products and the maintenance of the quality of our services, minimising the environmental impact of our activities in collaboration with our Stakeholders.
  • To provide training and a work environment that is compatible with the requirements of professional performance, hazards / OH&S risks and environmental aspects of OPTIMISTIC activities.
  • To promote the continuous improvement of work processes and methodologies in order to offer equipment and services with the highest added value for customers;
  • Continuously improve the effectiveness of the Management System, through the definition and monitoring of objectives and indicators.

To promote this strategy, the following quality objectives are defined annually to improve Optimistic performance:

 

Process Involved Associated Quality Objective
Quality Management –     Client Satisfaction index greater than 90%;

–     Zero Client Claims;

–     Maintain a certified quality management system
Equipment and Maintenance Compliance of maintenance plan in 100%
Purchasing Maintain 100% of suppliers with a score evaluation greater than 60%
Human Resources Compliance of training plan greater than 75%
Production / Business –     Increase sales in 30%;

To this end, and with the collaboration of all Employees in the development and maintenance of the Management System, OPTIMISTIC intends to stand out as a company with a solid structure, internationally recognized with the objective of marking a position in the market, seeking to achieve the total satisfaction of its Customers.

Management is committed to meeting the requirements of ISO 9001, ISO 14001 and ISO 45001 standards, customer requirements, high quality, environmental and safety practices, as well as compliance obligations such as legal and regulatory requirements and others applicable to OPTIMISTIC, and to continually improve the effectiveness of its Management System.

February 5th 2025